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Effective Date: May 29, 2025Last Updated: May 29, 2025
JXB Notary Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our services or visiting our website.
- Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, mailing address, and other identifying details you provide when booking a service or contacting us.
Document Information
Legal documents, identification documents, or other content submitted for notarization, translation, or apostille processing.
Technical Data
IP addresses, browser types, device types, and site interaction details (through analytics tools, if used).
Audio/Video Recordings (RON Only)
For Remote Online Notarization (RON), Florida law requires audio/video recording and storage of each session, including ID verification steps and the notarial act itself.
- How We Use Your Information
We use your information to:
Provide and deliver requested services.
Verify your identity and legal eligibility for notarial services.
Contact you about appointments, updates, or service inquiries.
Maintain legal compliance with state and federal notarial laws.
Maintain records as required by Florida law (RON records for 10 years minimum).
Improve the functionality and security of our website and service delivery.
We do not sell, rent, or trade your personal information to third parties.
- Disclosure of Information
We may disclose your information only:
When legally required to comply with subpoenas, court orders, or government regulations.
To authorized third parties involved in completing your service (e.g., apostille processing agencies).
To service providers (e.g., online notarization platforms, cloud storage) under strict confidentiality agreements.
- Data Retention
RON Recordings and Logs: Retained securely for at least 10 years, as mandated by Florida law.
Client Communications and Records: Retained only as long as necessary for legal, compliance, and administrative purposes.
After the required retention period, data is securely deleted or anonymized.
- Your Rights and Choices
You may:
Request a copy of the personal data we hold about you.
Request corrections to inaccurate or outdated information.
Request deletion of your information, where legally permissible.
Opt out of marketing emails or communications at any time.
Please note: Legal and regulatory obligations may prevent full deletion in some cases.
- Security Measures
We use industry-standard safeguards to protect your data, including:
Secure, encrypted platforms for RON and document exchange.
Access controls and password protection.
Physical and digital security procedures for mobile notarial sessions.
Despite our best efforts, no system is 100% secure. We encourage you to use secure internet connections when interacting with us online.
- Third-Party Services
Our website and services may include links or integrations with third-party tools (e.g., Setmore, Google, identity verification platforms). We are not responsible for the privacy practices of these providers. Please review their policies separately.
- Children's Privacy
Our services are not directed toward children under 18. We do not knowingly collect information from minors without lawful authorization or parental consent.
- Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of any significant changes by updating the effective date and posting the revision on our website.
- Contact Us
If you have questions or requests related to this policy, contact us at:
JXB Notary Services
📍 Wesley Chapel, FL
📧 info@jxbnotarysvc.com
📞 +1 (813) 602–5057
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